Privacy Policy

Introduction

TwinkleGear ("we," "us," or "our") operates twinklegear.com. This Privacy Policy explains how we collect, use, and protect your information.

Information We Collect

Information You Provide

• Account: name, email address
• Orders: shipping address, billing address, phone number
• Payment: processed by Stripe — we never store credit card numbers
• Support: any info you provide when contacting us

Collected Automatically

• Log data: IP address, browser type, pages visited, timestamps
• Cookies: session cookies for cart and authentication only (no third-party tracking)

How We Use Your Information

• Process and fulfill orders
• Send order confirmations, shipping updates, and delivery notifications
• Respond to customer support inquiries
• Process payments and refunds
• Monitor site security and performance
• Comply with legal obligations

What We Do NOT Do

• We do not sell your personal information
• We do not use tracking cookies or third-party analytics
• We do not share your info with third parties for marketing
• We do not collect information from children under 13

Third-Party Services

Your Rights

You may request to access, correct, or delete your personal information. Contact us at [email protected].